Harbor: Reporting to DCFS
PROCESS: Child Protection Hotline Priority line for Medical Providers
- If there is an immediate concern for safety:
- Call 1-800-540-4000 and within the first 10 seconds of calling press * and will be prompted to enter a code. The code is 3237 (DCFS). Once the code is entered, the caller will then hear a greeting and will have these options for reports:
- Press 1 for Safely surrendered baby
- Press 2 for Substance exposed infant
- Press 3 for Child fatality or critical condition
- Press 4 for all other inquiries (Child Report – Medical queue)
- Pressing Any of these options will give you top priority.
- Call 1-800-540-4000 and within the first 10 seconds of calling press * and will be prompted to enter a code. The code is 3237 (DCFS). Once the code is entered, the caller will then hear a greeting and will have these options for reports:
- Online reporting option